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How to Provide great customer service on Etsy
We’re thrilled you’ve tuned in to a comprehensive guide on Providing great customer service is a critical element for running a small business on Etsy because it creates a positive shopping experience and helps build trust, which can lead to repeat purchases and buyer loyalty.
This is especially important during the busy holiday season when there’s a lot more traffic throughout the marketplace, and for new and returning customers visiting your shop.
We will talk hoe Etsy provide sellers with an updated customer service stats page in the Shop Manager that makes it easy to see at a glance how your shop is performing in relation to key areas that reflect Etsy’s customer service standards, along with how you’re tracking in relation to the Star Seller badge.
